They are attentive and having a pest control company with great customer service as well makes it a smoother process as a multi unit property owner.
15:29 11 Dec 20
The Positive Pest representative, was córtenos, attentive and through.. It was a last minute appointment and he showed up immediately and did an excellent job. I had called another company that left me waiting indefinitely and they were supposed to be so professional. Positive Pest was Positively Amazing!
12:22 07 Dec 20
I reached out to the company for advice to combatting a mouse issue in my apt.They provided insightful and beneficial information.Very generous with their time.So helpful.
00:14 14 Nov 20
I had a very bad experience with this company. Holes were missed for mice from technician to technician. Every time I called to explain the problem was gone, Leah who is the manager started dodging my calls and acted irritated. Worst 300 dollars spent!
01:43 06 Nov 20
16:21 05 Nov 20
19:14 25 Sep 20
Positive Pest Control is a very good company. I used their service for clothing moths treatment. The owner(Benny), General Manager(Leah) are knowledgeable, professional, responsible, patient, understanding and prompt. No hassles at all, they provided follow up treatments during the warranty period. The issue I have(inside an imported box spring is infested) Is so severe that I have to use certified fumigation service with a different company. As a courtesy, Positive Pest offered a free treatment post fumigation. Highly recommended.
04:28 27 Aug 20
As of right now, I give it four and half for professionalism and courteousness, along with a good responsive time. I've been experiencing some roaches in spot sessions, especially in the kitchen.I may need them to come again for more services, because there are still some issues, but I like the fact that there is a warranty and it won't be an extra charge...=)
00:53 25 Aug 20
Love this company!!! We received same-day service which was amazing, because we had called around to other companies who couldn’t grant us our request. George, our exterminator, was so so kind and really knew what he was doing. Would totally recommend to anyone!!
00:18 23 Aug 20
Ben is a true gentleman, professional and courteous. Assessment and treatment is top notch. Highly recommend their services....you will not be disappointed.!
21:31 04 Aug 20
Ben is great! He took the time to explain in detail everything I needed to know as a first time home owner dealing with a termite issue. He was so honest and not pushy at all! I’m very grateful.
15:55 03 Aug 20
Very professional and really thorough.
15:56 28 Jul 20
The tech, Benny, who came to our apartment for a roach problem did a fantastic job. He took his time and walked through the entire apartment, making sure to seal all openings and gave us advice on what we could do in the future to prevent future pests. Not that I ever want to call an exterminator again, but if I have to, I'm calling these guys.
21:18 20 Jul 20
19:00 20 Jul 20
15:13 20 Jul 20
17:14 18 Jul 20
I have birds living under my air conditioner in NYC. Bennet sent me contacts of people to answer my questions regarding their safe removal. He and his staff never tried to "sell" me anything and just wanted to help. I am following their recommendations and may not need to spend the money for an expensive extermination job after the birds are removed given their advice. Thank you so much Bennet and thank you to you for putting me in touch with people who offered honest advice.
19:13 11 Jul 20
This place was so good, I was walking around telling people about a pest control business any and everywhere. About 7 years ago we had them come in to do a 4 family row home. The entire home, 3 floors and every apartment. We were infested with mice and as we moved in with a baby, it couldn’t be something to look over. My wife’s grandfather could have charged us significantly more for our one bedroom but was generous not to. I can’t tell where this company ranks in cost because I didn’t compare, looked them up and called. The combination gave me the confidence to commission them for the task. I really wish I remembered the gentleman’s name that came, I will say he was passionate and informed. Took his time from the basement going up, laying bait, laying poison, filling holes and identifying issues for a contractor like large holes. By the time he was done, I felt like I could work for the company. I learned about mice in their vision, no bones, holding food and bringing it back to the nest. His efforts, patience and knowledge made me more assured we made the right decision. Fast forward to now, we no longer live there but there are no more mice to this day. We reference it like a war in the past and we won. Positive Pest Control did it for us and was well worth it. As I’m writing this I’m having an “aha moment”, just saw a moth where we currently live. I’ve caught these bad boys quite a bit since we moved here and now I’m thinking I need to call Positive Pest Control
18:03 03 Jul 20
18:36 02 Jul 20
I have known Ben, the owner, for a few years. He has alway provided a great service. Always on time and with a great smile and ready to do the best.
17:50 02 Jul 20
12:58 02 Jul 20
03:49 02 Jul 20
Superb service & definitely satisfaction guaranteed. I recommend this service from a building Superintendent perspective to all. Thank you 🙂
03:44 02 Jul 20
My experience with Positive Pest Control was one of an absolute satisfaction. Right from inception to the conclusion. Appointment was on time; inspection and treatment of infected areas of termite infestation was top notch. Have not seen any trace of infestation to date. I will highly recommend them to anyone or business that might need their services.
02:44 02 Jul 20
14:37 23 Jun 20
Had a great experience! They were able to schedule an appt asap and the technician was extremely professional, thorough, and friendly! He patiently answered all my questions (I had ALOT of questions) and even responded to some last minute questions when I texted him. I highly recommend their services!
23:21 08 Jun 20
Scheduling my appointment was easy and straightforward. Prices are reasonable for what you are getting.Yohan showed up on time and explained everything he was doing. He answered all of my questions. I feel much better about our pest situation since Positive Pest came by. Have not seen a pest since.Would definitely recommend for your pest control needs.
01:24 05 Jun 20
5 huge stars! So professional and thorough! My building was lax about my pest issue, and positive pest management took care of it so quickly. Ben P and Ben C are wonderful. Highly recommend this company to stop any critters you might have.
22:30 04 Jun 20
03:59 04 Jun 20
22:05 30 May 20
Great service and made me feel relieved after all the holes were closed! Ben was excellent !!
16:23 21 May 20
They were great and on timeNow I feel safe in my apartment
12:06 21 May 20
Technician was on time, thorough in his evaluation, explained what we could do better to mitigate our problem and had a good sense of humor. The office called to follow up with me a few weeks later which was unexpected but very professional. Would recommend to others and I'd use their services again.
16:00 17 May 20
19:08 09 May 20
They solved the problem we had with mice when we were starting to feel we would be stuck with these unwanted neighbors forever. They were very knowledgeable and helpful. They came the same week we called them, just a couple of days after. If you follow their advices, you should not have problems with pests again. It is a bit on the expensive side, but when you are tired of trying it by yourself, they are the go-to guys.
00:20 08 May 20
Great experience—worked with the particular needs of our business. Would use again!
18:00 04 May 20
They got rid of my waterbugs!
14:07 04 May 20
Called them in after I noticed a huge infestation of German roaches (15+ in one night). They sent an exterminator that day and he found where they were coming from and took care of the problem. Saw a couple the day after he came, but they must have all died from the traps. Haven't seen any since.Then I started seeing them in my bathroom (2+ per night), so I called them back and they sent an exterminator the same day (free of charge). He found where they were coming from, laid some traps, and sprayed. This seemed to take care of the problem. Haven't seen any since.
02:03 04 May 20
They came day-of when I needed them and the work was solid. You have to protect yourself with a good exterminator in NYC!
04:45 01 May 20
The pro who came to help us out with our issue was Yohan. He jumped right into action and evaluated the problems areas and did a great job taking care of them as well. Super patient guy, apartment was a bit of a tight fit but he did it all with a warm expression on his face, couldn’t see a smile cause of the cask mask haha, but none the less pleasant and professional job !
22:37 30 Apr 20
The technician came over and put on booties on his shoes prior to walking around. Was professional and punctual.
17:15 27 Apr 20
18:11 17 Apr 20
When I needed immediate help, positive pest management showed up at the exact time they promised and saved me from a sleepless night. They are punctual and professional.
16:31 02 Apr 20
I have only rated them at less than 5 stars because i don't know yet how effective their treatment has been. The service technician gets 5 stars and the people I have dealt with get 5 stars but the real test is how well they have done the job of getting rid of the rats and it is too early to tell.
23:45 31 Mar 20
23:07 31 Mar 20
They did a great job! Quick and efficient.
13:47 23 Mar 20
21:12 09 Mar 20
These guys not only did a great job with our insect problem. They randomly called a few weeks later to check if everything was ok. Great service!
23:22 29 Feb 20
I have used Positive Pest Mgmt since 2007 and have nothing but great things to say about Bennett, Leah and all the technicians. From day one they were professional, caring and knowledgeable about the problem.Since then they have been on point and have stayed ahead of any furthersituations. I can say that they were a great find and would recommend them wholeheartedly.