This company is great. I had a mice infestation in my NYC apartment and there were rodent droppings everywhere in my kitchen. It was disgusting and other pest control companies could not find the source of the problem. Leah the office manager was very patient and kind on the phone and suggested that the problem may be coming from behind the dishwasher. When a technician from PPC came to my apartment, he found an enormous crack in the baseboard behind the dishwasher and located the source of the problem. The technician was very knowledgable and explained how mice and rats enter apartments and sealed the holes in my bathroom and bedroom. PPC also offered a 90 day warranty and promised they would treat my apartment again if I had another issue with rodents.
My experience with this company was excellent, after searching for an exterminator service many were to pricey or had no knowledge about how to eradicate my problem. When I found this company based on the reviews I called Ben. He was so informative and knowledgeable about my situation. He answered all my questions and the fact that he has been in this profession for 20 years really made me feel he knew what to do. William the exterminator was also very professional, he encouraged me to ask him any questions I had. This company is professional, honest and punctual. I highly recommend this company to treat any problem you may have.
Ben/Positive Pest Control was extremely responsive and genuinely helpful; I would recommend this company to my friends and clients with any pest-related issues. Thanks for your help!!
Positive Pest Management has been servicing my building for many years and I then contracted with them to service my mom's apartment. They've always been responsive and effective. Will continue working with them for our monthly services for fleas and ticks.
My parents had moths issue stemming from the building pantry below their apartment. I called Positive Pest and they came that day and resolved the problem. They even ended having to service to the pantry where the moth problem originated. I'm glad their building is now moth-free thanks to Positive Pest!
I live in a small apartment but it sucks that I still have to share it with fleas because apparently I brought home some pests after my vacation. Thankfully with the help of Positive Pest I can now finally enjoy my small space to myself. You guys are rockstars!
Shoutout to the Postive Pest team. I thought I was only having a summer allergy with these red rashes but to my horror when I found out that I had ticks infesting my bedroom. I quickly called them after a recommendation from my boyfriend and they're lifesavers.
The carpet beetle infestation in the home was becoming unbearable; you'd see them EVERYWHERE in my carpet especially in our living room. Positive Pest Management wiped them out immediately. 5 stars!
I had suspicions of moth infestation in my house which led me to call Positive Pest. They responded right away with an inspection that confirmed my suspicions. After two days, they immediately came back and treated the infected areas of my house and they told me that when I see any moth activity they'll be coming back for free.
Positive Pest's bird mites extermination was the exact solution my family needed for our bird mite problem. We're so thankful their crew got rid of them before my family went for a vacation at our place with my little nieces and nephews. My family is extremely grateful for your service.
Staff is incredibly professional. They went to my house, exterminated the moths in my closet and guest room, and left promptly. I definitely appreciate how aware they were of the time. Definitely recommend Positive Pest for anyone living in NYC.
I had a great experience with this company. They were upfront and honest with all their costs and responsive with any questions I had. Always have them over before summer starts for ticks, moths and bird mites inspection.
So incredibly helpful and responsive. Couldn’t recommend anymore highly!
I called because I wasn’t sure what to do after seeing a few what i thought were roaches in my apartment. The owner phoned within an hour to confirm what I thought and provide detailed helpful information on what to do to solve the problem. (Stuff that just wasn’t available from a good search; I tried.) Free quality advice/guidance. HIGHLY recommend.
Called because we had a rat roaming behind our walls. They charged me for 2 floors, but they did nothing for the second floor except walking around and checking radiators. The exterminator was pleasant and put rat poison, food and glue traps. This did nothing. End result: we chased the rat out of our apartment ourselves. Nothing the exterminator did helped. The rat seemed lively and healthy and did not seem to be irritated by the poison that I payed $$$ for. What is worse, I received no follow up from the company as promised.
I'm on a monthly plan with these guys. The work they do is outstanding. No more rodents and termites around my house. Top-notch service.
Bennett and his team were trully professional. I had had a termite problem for more than 5 months, but they were able to solve it. No signs of termites, for weeks now.
Great experience, great service. Termites and ants are no more! I can finally start moving freely around my house. High five, Positive Pest!
Really, really thorough. I haven't encountered a single pest control company as thorough as these guys.
Very satisfied, other than the fact that they were 20 mins late. I guess that's my fault, because my call was overdue.
They were very understanding about my problem, and sent a team in a matter of one hour. They did everything they could to close the holes. They also found a rat nest in the process, and got rid of them for good. No bad odor, or anything like that (unlike what the other company did). I'm really satisfied with the service. The overall experience was more than positive.
All mouse holes were closed. I'm impressed how thorough and detail-oriented Bennett and his team was. I can only say the best about Positive Pest.
I needed to get multiple offices cleaned from a sudden ant infestation. Positive Pest's customer experience was excellent. Bennett was very professional, and offered the solution that worked for us.
If you have a cockroach problem do not hesitate they are amazing . Professional on time and extremely thorough. I saw a difference the first couple of hours after receiving services . I HIGHLY recommend this company without any reservation .😊🙏 AWESOME
The experience with Positive Pest Management was great. The only reasony why I'm giving them 4 stars is the fact that they were 15 minutes late. The job they did was outstanding. No more rodent infestation in my house 🙂
Bennett was amazing on the call. He put me in, even though I was late with my appointment. No more rats or mice in my basement. I really recomment Positive Pest.
I used the advice they had on their website and it was all helpful and worked I'm pleased with how they explain things and its explained so anyone can understand.Thank you
I want to congratulate Positive Pest Control of NYC for the way that they inform people about pest control in their live, house or commerce.
Bennett, is absolutely amazing!! Knowledgeable, friendly, and gets the job done! Will be back!
They are attentive and having a pest control company with great customer service as well makes it a smoother process as a multi unit property owner.
The Positive Pest representative, was córtenos, attentive and through.. It was a last minute appointment and he showed up immediately and did an excellent job. I had called another company that left me waiting indefinitely and they were supposed to be so professional. Positive Pest was Positively Amazing!
I reached out to the company for advice to combatting a mouse issue in my apt.They provided insightful and beneficial information.Very generous with their time.So helpful.
I had a very bad experience with this company. Holes were missed for mice from technician to technician. Every time I called to explain the problem was gone, Leah who is the manager started dodging my calls and acted irritated. Worst 300 dollars spent!
Positive Pest Control is a very good company. I used their service for clothing moths treatment. The owner(Benny), General Manager(Leah) are knowledgeable, professional, responsible, patient, understanding and prompt. No hassles at all, they provided follow up treatments during the warranty period. The issue I have(inside an imported box spring is infested) Is so severe that I have to use certified fumigation service with a different company. As a courtesy, Positive Pest offered a free treatment post fumigation. Highly recommended.
As of right now, I give it four and half for professionalism and courteousness, along with a good responsive time. I've been experiencing some roaches in spot sessions, especially in the kitchen.I may need them to come again for more services, because there are still some issues, but I like the fact that there is a warranty and it won't be an extra charge...=)
Love this company!!! We received same-day service which was amazing, because we had called around to other companies who couldn’t grant us our request. George, our exterminator, was so so kind and really knew what he was doing. Would totally recommend to anyone!!
Ben is a true gentleman, professional and courteous. Assessment and treatment is top notch. Highly recommend their services....you will not be disappointed.!
Ben is great! He took the time to explain in detail everything I needed to know as a first time home owner dealing with a termite issue. He was so honest and not pushy at all! I’m very grateful.
Very professional and really thorough.
The tech, Benny, who came to our apartment for a roach problem did a fantastic job. He took his time and walked through the entire apartment, making sure to seal all openings and gave us advice on what we could do in the future to prevent future pests. Not that I ever want to call an exterminator again, but if I have to, I'm calling these guys.
I have birds living under my air conditioner in NYC. Bennet sent me contacts of people to answer my questions regarding their safe removal. He and his staff never tried to "sell" me anything and just wanted to help. I am following their recommendations and may not need to spend the money for an expensive extermination job after the birds are removed given their advice. Thank you so much Bennet and thank you to you for putting me in touch with people who offered honest advice.
This place was so good, I was walking around telling people about a pest control business any and everywhere. About 7 years ago we had them come in to do a 4 family row home. The entire home, 3 floors and every apartment. We were infested with mice and as we moved in with a baby, it couldn’t be something to look over. My wife’s grandfather could have charged us significantly more for our one bedroom but was generous not to. I can’t tell where this company ranks in cost because I didn’t compare, looked them up and called. The combination gave me the confidence to commission them for the task. I really wish I remembered the gentleman’s name that came, I will say he was passionate and informed. Took his time from the basement going up, laying bait, laying poison, filling holes and identifying issues for a contractor like large holes. By the time he was done, I felt like I could work for the company. I learned about mice in their vision, no bones, holding food and bringing it back to the nest. His efforts, patience and knowledge made me more assured we made the right decision. Fast forward to now, we no longer live there but there are no more mice to this day. We reference it like a war in the past and we won. Positive Pest Control did it for us and was well worth it. As I’m writing this I’m having an “aha moment”, just saw a moth where we currently live. I’ve caught these bad boys quite a bit since we moved here and now I’m thinking I need to call Positive Pest Control
I have known Ben, the owner, for a few years. He has alway provided a great service. Always on time and with a great smile and ready to do the best.
Superb service & definitely satisfaction guaranteed. I recommend this service from a building Superintendent perspective to all. Thank you 🙂
My experience with Positive Pest Control was one of an absolute satisfaction. Right from inception to the conclusion. Appointment was on time; inspection and treatment of infected areas of termite infestation was top notch. Have not seen any trace of infestation to date. I will highly recommend them to anyone or business that might need their services.
Had a great experience! They were able to schedule an appt asap and the technician was extremely professional, thorough, and friendly! He patiently answered all my questions (I had ALOT of questions) and even responded to some last minute questions when I texted him. I highly recommend their services!
Scheduling my appointment was easy and straightforward. Prices are reasonable for what you are getting.Yohan showed up on time and explained everything he was doing. He answered all of my questions. I feel much better about our pest situation since Positive Pest came by. Have not seen a pest since.Would definitely recommend for your pest control needs.
5 huge stars! So professional and thorough! My building was lax about my pest issue, and positive pest management took care of it so quickly. Ben P and Ben C are wonderful. Highly recommend this company to stop any critters you might have.
Great service and made me feel relieved after all the holes were closed! Ben was excellent !!
They were great and on timeNow I feel safe in my apartment
Technician was on time, thorough in his evaluation, explained what we could do better to mitigate our problem and had a good sense of humor. The office called to follow up with me a few weeks later which was unexpected but very professional. Would recommend to others and I'd use their services again.
They solved the problem we had with mice when we were starting to feel we would be stuck with these unwanted neighbors forever. They were very knowledgeable and helpful. They came the same week we called them, just a couple of days after. If you follow their advices, you should not have problems with pests again. It is a bit on the expensive side, but when you are tired of trying it by yourself, they are the go-to guys.
Great experience—worked with the particular needs of our business. Would use again!
They got rid of my waterbugs!
Called them in after I noticed a huge infestation of German roaches (15+ in one night). They sent an exterminator that day and he found where they were coming from and took care of the problem. Saw a couple the day after he came, but they must have all died from the traps. Haven't seen any since.Then I started seeing them in my bathroom (2+ per night), so I called them back and they sent an exterminator the same day (free of charge). He found where they were coming from, laid some traps, and sprayed. This seemed to take care of the problem. Haven't seen any since.
They came day-of when I needed them and the work was solid. You have to protect yourself with a good exterminator in NYC!
The pro who came to help us out with our issue was Yohan. He jumped right into action and evaluated the problems areas and did a great job taking care of them as well. Super patient guy, apartment was a bit of a tight fit but he did it all with a warm expression on his face, couldn’t see a smile cause of the cask mask haha, but none the less pleasant and professional job !
The technician came over and put on booties on his shoes prior to walking around. Was professional and punctual.
When I needed immediate help, positive pest management showed up at the exact time they promised and saved me from a sleepless night. They are punctual and professional.
I have only rated them at less than 5 stars because i don't know yet how effective their treatment has been. The service technician gets 5 stars and the people I have dealt with get 5 stars but the real test is how well they have done the job of getting rid of the rats and it is too early to tell.
They did a great job! Quick and efficient.
These guys not only did a great job with our insect problem. They randomly called a few weeks later to check if everything was ok. Great service!
I have used Positive Pest Mgmt since 2007 and have nothing but great things to say about Bennett, Leah and all the technicians. From day one they were professional, caring and knowledgeable about the problem.Since then they have been on point and have stayed ahead of any furthersituations. I can say that they were a great find and would recommend them wholeheartedly.
Exceptional!! 3 days before leaving for a vacation I saw a little mouse running through my apartment. I called Terminex who made me wait a total of 7 hours to have a walk through and then the exterminator didn’t even show up the next day!I saw the amazing reviews of Positive Pest and called in a panic with one day left before I had to leave. Ben sent Bennie over to my place immediately. Bennie was incredible and professional, he explained everything to me including preventative measures. They make everything easy for you.I am so grateful for Positive Pest Control because I was able to leave for my vacation with peace of mind. Thank you guys so much.If you want the best, at a great price, and just awesome people, hire them, you won’t regret it.
A great company! We had an unusual and terrible infestation of what turned out to be biting midges (no-see-ums)--in car & in country house. PosPest figured out what the insects were, gave us detailed instructions on how to prep the house for exterminating, sent a tech to the Catskills, and did a brilliant extermination job. Sadly, the whole thing made me nuts (being constantly bitten by quasi-invisible insects can do that). PosPest's office stalwart, Leah, kept me sane over the phone. Then, when at first it didn't seem as if all the critters were gone, the company offered to send a guy up to the house a second time for free--luckily, we didn't need that; it just took awhile for everything to die. I am so grateful to this company not only for skillful extermination, but also for kindness and downright decency. AND they used the least-dangerous-possible insecticides.
Easy experience and great results! We had a bee infestation in our home and after repeated unsuccessful attempts to get rid of them ourselves we called Positive Pest Control. Leah was able to get us on the schedule quickly and the tech who came was professional and informative. Best of all-no more bees!! Thank you!!
Amazing company to work with! We have been using their services for years and never had an issue. Everyone who has provided service at my home has been professional, courteous and honest and their work is always neat! I highly recommend them.
Highly recommend to family and friends. Very responsive, professional and efficient.
We love Positive Pest Management! We have had various pest control needs at several of our brownstone properties over the last 15 or so years and after going back and forth between a few different ones, Positive has proven far and away the best. They are easy to deal with, show up on time, and know what they're doing. We have used them for ants, roaches, mice, and rats, and when they didn't have folks on-hand to do "elimination" work, the gave us a referral who was great. Benett, the owner, is extremely knowledgeable and passionate about his work (he came recently for a termite inspection). We'd definitely recommend Positive!
What an OUTSTANDING company with EXCELLENT customer service! I called to have my Upper East Side apartment exterminated prior to moving in and Bennett, the owner and founder, graciously took the time to explain the options that were available to me. He is knowledgeable, professional, and aware of all of the potential pest problems that could occur when residing in NYC! He recommended a great plan for exterminating my apartment, so I now live in a pest free environment!!!In addition, he has substantial experience and has been in the pest control industry for 20 years! I am so glad that I chose to work with him. Thank you, Bennett! You're the BEST!Use this company and you will be THOROUGHLY SATISFIED!!! Keep up the OUTSTANDING WORK, Positive Pest Control of NYC!
We had a great technician for our mice problem in our Manhattan residence. He was respectful , polite, and diligent. He was reassuring that he would be able to control and stop the rodents from entering our apartment and took his time going from room to room sealing up every little possible entry point. I have had exterminators come in the past that were never this thorough. Just used them again 7/25/2019 for roaches ... Same great experience
Benny Camacho is amazing. I had a mouse in my room and although he was far away from my location, he came all the way to remove it after hearing I was panicking. He was very kind, understanding, and really ensured I felt safe. He gave me tips for the future, and did everything to the best of his ability. Awesome job, awesome guy. Will use this service again!