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Reviews

Maribel Caban
Maribel Caban
16:29 25 Sep 21
My experience with this company was excellent, after searching for an exterminator service many were to pricey or had no knowledge about how to eradicate my problem. When I found this company based on the reviews I called Ben. He was so informative and knowledgeable about my situation. He answered all my questions and the fact that he has been in this profession for 20 years really made me feel he knew what to do. William the exterminator was also very professional, he encouraged me to ask him any questions I had. This company is professional, honest and punctual. I highly recommend this company to treat any problem you may have.
Meredith Simmons
Meredith Simmons
16:02 04 Sep 21
Rebecca Yanes
Rebecca Yanes
15:56 09 Aug 21
Ben/Positive Pest Control was extremely responsive and genuinely helpful; I would recommend this company to my friends and clients with any pest-related issues. Thanks for your help!!
Shelia Williams
Shelia Williams
20:52 01 Aug 21
Michael Kennedy
Michael Kennedy
04:39 01 Aug 21
Positive Pest Management has been servicing my building for many years and I then contracted with them to service my mom's apartment. They've always been responsive and effective. Will continue working with them for our monthly services for fleas and ticks.
Daniel Santiago
Daniel Santiago
09:51 30 Jul 21
My parents had moths issue stemming from the building pantry below their apartment. I called Positive Pest and they came that day and resolved the problem. They even ended having to service to the pantry where the moth problem originated. I'm glad their building is now moth-free thanks to Positive Pest!
Lynn Flores
Lynn Flores
05:07 28 Jul 21
I live in a small apartment but it sucks that I still have to share it with fleas because apparently I brought home some pests after my vacation. Thankfully with the help of Positive Pest I can now finally enjoy my small space to myself. You guys are rockstars!
Leroy Moran
Leroy Moran
05:54 27 Jul 21
Shoutout to the Postive Pest team. I thought I was only having a summer allergy with these red rashes but to my horror when I found out that I had ticks infesting my bedroom. I quickly called them after a recommendation from my boyfriend and they're lifesavers.
Stephen Webber
Stephen Webber
08:29 26 Jul 21
The carpet beetle infestation in the home was becoming unbearable; you'd see them EVERYWHERE in my carpet especially in our living room. Positive Pest Management wiped them out immediately. 5 stars!
Oscar Hicks
Oscar Hicks
07:44 26 Jul 21
I had suspicions of moth infestation in my house which led me to call Positive Pest. They responded right away with an inspection that confirmed my suspicions. After two days, they immediately came back and treated the infected areas of my house and they told me that when I see any moth activity they'll be coming back for free.
Denise Madrid
Denise Madrid
11:05 24 Jul 21
Positive Pest's bird mites extermination was the exact solution my family needed for our bird mite problem. We're so thankful their crew got rid of them before my family went for a vacation at our place with my little nieces and nephews. My family is extremely grateful for your service.
Santiago Beverly
Santiago Beverly
10:17 23 Jul 21
Staff is incredibly professional. They went to my house, exterminated the moths in my closet and guest room, and left promptly. I definitely appreciate how aware they were of the time. Definitely recommend Positive Pest for anyone living in NYC.
Stacey Jones
Stacey Jones
12:04 22 Jul 21
I had a great experience with this company. They were upfront and honest with all their costs and responsive with any questions I had. Always have them over before summer starts for ticks, moths and bird mites inspection.
Jamie Lindauer
Jamie Lindauer
01:58 15 Jul 21
So incredibly helpful and responsive. Couldn’t recommend anymore highly!
Melissa Johnson
Melissa Johnson
23:47 05 Jul 21
I called because I wasn’t sure what to do after seeing a few what i thought were roaches in my apartment. The owner phoned within an hour to confirm what I thought and provide detailed helpful information on what to do to solve the problem. (Stuff that just wasn’t available from a good search; I tried.) Free quality advice/guidance. HIGHLY recommend.
DinoMaster
DinoMaster
16:13 01 Jul 21
Called because we had a rat roaming behind our walls. They charged me for 2 floors, but they did nothing for the second floor except walking around and checking radiators. The exterminator was pleasant and put rat poison, food and glue traps. This did nothing. End result: we chased the rat out of our apartment ourselves. Nothing the exterminator did helped. The rat seemed lively and healthy and did not seem to be irritated by the poison that I payed $$$ for. What is worse, I received no follow up from the company as promised.
Eden Clarke
Eden Clarke
09:14 28 Jun 21
I'm on a monthly plan with these guys. The work they do is outstanding. No more rodents and termites around my house. Top-notch service.
Eva Robinson
Eva Robinson
07:22 27 Jun 21
Bennett and his team were trully professional. I had had a termite problem for more than 5 months, but they were able to solve it. No signs of termites, for weeks now.
Kevin Holguin
Kevin Holguin
15:37 26 Jun 21
Anne Crane
Anne Crane
05:52 25 Jun 21
Great experience, great service. Termites and ants are no more! I can finally start moving freely around my house. High five, Positive Pest!
Liam Thomas
Liam Thomas
07:21 24 Jun 21
Really, really thorough. I haven't encountered a single pest control company as thorough as these guys.
Yasmine Wilson
Yasmine Wilson
06:19 23 Jun 21
Very satisfied, other than the fact that they were 20 mins late. I guess that's my fault, because my call was overdue.
Brooke Bevan
Brooke Bevan
11:50 22 Jun 21
They were very understanding about my problem, and sent a team in a matter of one hour. They did everything they could to close the holes. They also found a rat nest in the process, and got rid of them for good. No bad odor, or anything like that (unlike what the other company did). I'm really satisfied with the service. The overall experience was more than positive.
Oscar Davis
Oscar Davis
06:09 21 Jun 21
All mouse holes were closed. I'm impressed how thorough and detail-oriented Bennett and his team was. I can only say the best about Positive Pest.
Alison Morgan
Alison Morgan
10:35 20 Jun 21
I needed to get multiple offices cleaned from a sudden ant infestation. Positive Pest's customer experience was excellent. Bennett was very professional, and offered the solution that worked for us.
Tamara Baker-Rivera
Tamara Baker-Rivera
00:22 20 Jun 21
If you have a cockroach problem do not hesitate they are amazing . Professional on time and extremely thorough. I saw a difference the first couple of hours after receiving services . I HIGHLY recommend this company without any reservation .😊🙏 AWESOME
Tracy Hall
Tracy Hall
10:48 19 Jun 21
The experience with Positive Pest Management was great. The only reasony why I'm giving them 4 stars is the fact that they were 15 minutes late. The job they did was outstanding. No more rodent infestation in my house 🙂
Jodie Williams
Jodie Williams
11:41 18 Jun 21
Bennett was amazing on the call. He put me in, even though I was late with my appointment. No more rats or mice in my basement. I really recomment Positive Pest.
Christa Shiver
Christa Shiver
11:38 03 Jun 21
I used the advice they had on their website and it was all helpful and worked I'm pleased with how they explain things and its explained so anyone can understand.Thank you
Serge Daigneault
Serge Daigneault
16:47 26 Apr 21
I want to congratulate Positive Pest Control of NYC for the way that they inform people about pest control in their live, house or commerce.
Matthew Harris
Matthew Harris
06:39 23 Feb 21
Good Work
yung boii
yung boii
04:23 23 Feb 21
they did they thing
Aja Bailey
Aja Bailey
17:02 24 Jan 21
Bennett, is absolutely amazing!! Knowledgeable, friendly, and gets the job done! Will be back!
Adam GELB
Adam GELB
00:04 18 Dec 20
They are attentive and having a pest control company with great customer service as well makes it a smoother process as a multi unit property owner.
Genara Necos
Genara Necos
15:29 11 Dec 20
The Positive Pest representative, was córtenos, attentive and through.. It was a last minute appointment and he showed up immediately and did an excellent job. I had called another company that left me waiting indefinitely and they were supposed to be so professional. Positive Pest was Positively Amazing!
John Slattery
John Slattery
12:22 07 Dec 20
I reached out to the company for advice to combatting a mouse issue in my apt.They provided insightful and beneficial information.Very generous with their time.So helpful.
Emily Lindner
Emily Lindner
00:14 14 Nov 20
I had a very bad experience with this company. Holes were missed for mice from technician to technician. Every time I called to explain the problem was gone, Leah who is the manager started dodging my calls and acted irritated. Worst 300 dollars spent!
delly ram
delly ram
01:43 06 Nov 20
Adrianna Rios
Adrianna Rios
16:21 05 Nov 20
Josehine Wang
Josehine Wang
19:14 25 Sep 20
Positive Pest Control is a very good company. I used their service for clothing moths treatment. The owner(Benny), General Manager(Leah) are knowledgeable, professional, responsible, patient, understanding and prompt. No hassles at all, they provided follow up treatments during the warranty period. The issue I have(inside an imported box spring is infested) Is so severe that I have to use certified fumigation service with a different company. As a courtesy, Positive Pest offered a free treatment post fumigation. Highly recommended.
Omar Branch
Omar Branch
04:28 27 Aug 20
As of right now, I give it four and half for professionalism and courteousness, along with a good responsive time. I've been experiencing some roaches in spot sessions, especially in the kitchen.I may need them to come again for more services, because there are still some issues, but I like the fact that there is a warranty and it won't be an extra charge...=)
Erin Hamerstone
Erin Hamerstone
00:53 25 Aug 20
Love this company!!! We received same-day service which was amazing, because we had called around to other companies who couldn’t grant us our request. George, our exterminator, was so so kind and really knew what he was doing. Would totally recommend to anyone!!
Michael Capace
Michael Capace
00:18 23 Aug 20
Ben is a true gentleman, professional and courteous. Assessment and treatment is top notch. Highly recommend their services....you will not be disappointed.!
Briana Friedmann
Briana Friedmann
21:31 04 Aug 20
Ben is great! He took the time to explain in detail everything I needed to know as a first time home owner dealing with a termite issue. He was so honest and not pushy at all! I’m very grateful.
Daniella Kikov
Daniella Kikov
15:55 03 Aug 20
Very professional and really thorough.
Joseph Ramos
Joseph Ramos
15:56 28 Jul 20
The tech, Benny, who came to our apartment for a roach problem did a fantastic job. He took his time and walked through the entire apartment, making sure to seal all openings and gave us advice on what we could do in the future to prevent future pests. Not that I ever want to call an exterminator again, but if I have to, I'm calling these guys.
Shannon Stacey
Shannon Stacey
21:18 20 Jul 20
paul doherty
paul doherty
19:00 20 Jul 20
Fast response!
jennifer FOX
jennifer FOX
15:13 20 Jul 20
Dona Linger
Dona Linger
17:14 18 Jul 20
I have birds living under my air conditioner in NYC. Bennet sent me contacts of people to answer my questions regarding their safe removal. He and his staff never tried to "sell" me anything and just wanted to help. I am following their recommendations and may not need to spend the money for an expensive extermination job after the birds are removed given their advice. Thank you so much Bennet and thank you to you for putting me in touch with people who offered honest advice.
Jason Griffith
Jason Griffith
19:13 11 Jul 20
This place was so good, I was walking around telling people about a pest control business any and everywhere. About 7 years ago we had them come in to do a 4 family row home. The entire home, 3 floors and every apartment. We were infested with mice and as we moved in with a baby, it couldn’t be something to look over. My wife’s grandfather could have charged us significantly more for our one bedroom but was generous not to. I can’t tell where this company ranks in cost because I didn’t compare, looked them up and called. The combination gave me the confidence to commission them for the task. I really wish I remembered the gentleman’s name that came, I will say he was passionate and informed. Took his time from the basement going up, laying bait, laying poison, filling holes and identifying issues for a contractor like large holes. By the time he was done, I felt like I could work for the company. I learned about mice in their vision, no bones, holding food and bringing it back to the nest. His efforts, patience and knowledge made me more assured we made the right decision. Fast forward to now, we no longer live there but there are no more mice to this day. We reference it like a war in the past and we won. Positive Pest Control did it for us and was well worth it. As I’m writing this I’m having an “aha moment”, just saw a moth where we currently live. I’ve caught these bad boys quite a bit since we moved here and now I’m thinking I need to call Positive Pest Control
Tat Lim
Tat Lim
18:03 03 Jul 20
Becky Cohen
Becky Cohen
18:36 02 Jul 20
I have known Ben, the owner, for a few years. He has alway provided a great service. Always on time and with a great smile and ready to do the best.
Rebecca Cohen
Rebecca Cohen
17:50 02 Jul 20
Ivonne Martinez
Ivonne Martinez
12:58 02 Jul 20
Myke B
Myke B
03:49 02 Jul 20
Superb service & definitely satisfaction guaranteed. I recommend this service from a building Superintendent perspective to all. Thank you 🙂
Emy Ofia
Emy Ofia
03:44 02 Jul 20
My experience with Positive Pest Control was one of an absolute satisfaction. Right from inception to the conclusion. Appointment was on time; inspection and treatment of infected areas of termite infestation was top notch. Have not seen any trace of infestation to date. I will highly recommend them to anyone or business that might need their services.
George Chambers
George Chambers
02:44 02 Jul 20
Sarah Kwon
Sarah Kwon
14:37 23 Jun 20
Had a great experience! They were able to schedule an appt asap and the technician was extremely professional, thorough, and friendly! He patiently answered all my questions (I had ALOT of questions) and even responded to some last minute questions when I texted him. I highly recommend their services!
Lauren Roland
Lauren Roland
23:21 08 Jun 20
Scheduling my appointment was easy and straightforward. Prices are reasonable for what you are getting.Yohan showed up on time and explained everything he was doing. He answered all of my questions. I feel much better about our pest situation since Positive Pest came by. Have not seen a pest since.Would definitely recommend for your pest control needs.
Allison Goldman
Allison Goldman
01:24 05 Jun 20
5 huge stars! So professional and thorough! My building was lax about my pest issue, and positive pest management took care of it so quickly. Ben P and Ben C are wonderful. Highly recommend this company to stop any critters you might have.
Robin Weiss
Robin Weiss
22:30 04 Jun 20
Aoa Kitchen
Aoa Kitchen
03:59 04 Jun 20
raven perera
raven perera
22:05 30 May 20
Great service and made me feel relieved after all the holes were closed! Ben was excellent !!
Howard Levitan
Howard Levitan
16:23 21 May 20
They were great and on timeNow I feel safe in my apartment
Ryan McKenna
Ryan McKenna
12:06 21 May 20
Technician was on time, thorough in his evaluation, explained what we could do better to mitigate our problem and had a good sense of humor. The office called to follow up with me a few weeks later which was unexpected but very professional. Would recommend to others and I'd use their services again.
Maria Smilove
Maria Smilove
16:00 17 May 20
xavier Poes
xavier Poes
19:08 09 May 20
They solved the problem we had with mice when we were starting to feel we would be stuck with these unwanted neighbors forever. They were very knowledgeable and helpful. They came the same week we called them, just a couple of days after. If you follow their advices, you should not have problems with pests again. It is a bit on the expensive side, but when you are tired of trying it by yourself, they are the go-to guys.
Nick Chase
Nick Chase
00:20 08 May 20
Great experience—worked with the particular needs of our business. Would use again!
Terese Pampellonne
Terese Pampellonne
18:00 04 May 20
They got rid of my waterbugs!
Ben Konz
Ben Konz
14:07 04 May 20
Called them in after I noticed a huge infestation of German roaches (15+ in one night). They sent an exterminator that day and he found where they were coming from and took care of the problem. Saw a couple the day after he came, but they must have all died from the traps. Haven't seen any since.Then I started seeing them in my bathroom (2+ per night), so I called them back and they sent an exterminator the same day (free of charge). He found where they were coming from, laid some traps, and sprayed. This seemed to take care of the problem. Haven't seen any since.
Carolyn Freeman
Carolyn Freeman
02:03 04 May 20
They came day-of when I needed them and the work was solid. You have to protect yourself with a good exterminator in NYC!
Saint Yves
Saint Yves
04:45 01 May 20
The pro who came to help us out with our issue was Yohan. He jumped right into action and evaluated the problems areas and did a great job taking care of them as well. Super patient guy, apartment was a bit of a tight fit but he did it all with a warm expression on his face, couldn’t see a smile cause of the cask mask haha, but none the less pleasant and professional job !
Trinidad Otero
Trinidad Otero
22:37 30 Apr 20
The technician came over and put on booties on his shoes prior to walking around. Was professional and punctual.
Chris F
Chris F
17:15 27 Apr 20
D A
D A
18:11 17 Apr 20
When I needed immediate help, positive pest management showed up at the exact time they promised and saved me from a sleepless night. They are punctual and professional.
Joe N
Joe N
16:31 02 Apr 20
I have only rated them at less than 5 stars because i don't know yet how effective their treatment has been. The service technician gets 5 stars and the people I have dealt with get 5 stars but the real test is how well they have done the job of getting rid of the rats and it is too early to tell.
Amy Chanos
Amy Chanos
23:45 31 Mar 20
Hailie Hagedorn
Hailie Hagedorn
23:07 31 Mar 20
They did a great job! Quick and efficient.
Bobbi Schwarz
Bobbi Schwarz
13:47 23 Mar 20
Duane Allen
Duane Allen
21:12 09 Mar 20
These guys not only did a great job with our insect problem. They randomly called a few weeks later to check if everything was ok. Great service!
Vincent A
Vincent A
23:22 29 Feb 20
I have used Positive Pest Mgmt since 2007 and have nothing but great things to say about Bennett, Leah and all the technicians. From day one they were professional, caring and knowledgeable about the problem.Since then they have been on point and have stayed ahead of any furthersituations. I can say that they were a great find and would recommend them wholeheartedly.
Nana Delatour
Nana Delatour
22:43 18 Jan 20
Sami Khan
Sami Khan
18:47 29 Nov 19
Amalia Simpson
Amalia Simpson
23:31 18 Oct 19
Exceptional!! 3 days before leaving for a vacation I saw a little mouse running through my apartment. I called Terminex who made me wait a total of 7 hours to have a walk through and then the exterminator didn’t even show up the next day!I saw the amazing reviews of Positive Pest and called in a panic with one day left before I had to leave. Ben sent Bennie over to my place immediately. Bennie was incredible and professional, he explained everything to me including preventative measures. They make everything easy for you.I am so grateful for Positive Pest Control because I was able to leave for my vacation with peace of mind. Thank you guys so much.If you want the best, at a great price, and just awesome people, hire them, you won’t regret it.
Staci Grguric
Staci Grguric
12:34 12 Oct 19
Victoria
Victoria
19:13 09 Oct 19
A great company! We had an unusual and terrible infestation of what turned out to be biting midges (no-see-ums)--in car & in country house. PosPest figured out what the insects were, gave us detailed instructions on how to prep the house for exterminating, sent a tech to the Catskills, and did a brilliant extermination job. Sadly, the whole thing made me nuts (being constantly bitten by quasi-invisible insects can do that). PosPest's office stalwart, Leah, kept me sane over the phone. Then, when at first it didn't seem as if all the critters were gone, the company offered to send a guy up to the house a second time for free--luckily, we didn't need that; it just took awhile for everything to die. I am so grateful to this company not only for skillful extermination, but also for kindness and downright decency. AND they used the least-dangerous-possible insecticides.
D A
D A
19:08 26 Sep 19
Linda Ciappa
Linda Ciappa
21:35 27 Aug 19
Easy experience and great results! We had a bee infestation in our home and after repeated unsuccessful attempts to get rid of them ourselves we called Positive Pest Control. Leah was able to get us on the schedule quickly and the tech who came was professional and informative. Best of all-no more bees!! Thank you!!
jennifer wectawski
jennifer wectawski
19:00 14 Aug 19
Amazing company to work with! We have been using their services for years and never had an issue. Everyone who has provided service at my home has been professional, courteous and honest and their work is always neat! I highly recommend them.
Debra Resch
Debra Resch
03:02 13 Aug 19
Highly recommend to family and friends. Very responsive, professional and efficient.
Nathaniel Frank
Nathaniel Frank
19:56 12 Aug 19
We love Positive Pest Management! We have had various pest control needs at several of our brownstone properties over the last 15 or so years and after going back and forth between a few different ones, Positive has proven far and away the best. They are easy to deal with, show up on time, and know what they're doing. We have used them for ants, roaches, mice, and rats, and when they didn't have folks on-hand to do "elimination" work, the gave us a referral who was great. Benett, the owner, is extremely knowledgeable and passionate about his work (he came recently for a termite inspection). We'd definitely recommend Positive!
Dr Mills (Dr. Mills)
Dr Mills (Dr. Mills)
23:03 30 Jul 19
What an OUTSTANDING company with EXCELLENT customer service! I called to have my Upper East Side apartment exterminated prior to moving in and Bennett, the owner and founder, graciously took the time to explain the options that were available to me. He is knowledgeable, professional, and aware of all of the potential pest problems that could occur when residing in NYC! He recommended a great plan for exterminating my apartment, so I now live in a pest free environment!!!In addition, he has substantial experience and has been in the pest control industry for 20 years! I am so glad that I chose to work with him. Thank you, Bennett! You're the BEST!Use this company and you will be THOROUGHLY SATISFIED!!! Keep up the OUTSTANDING WORK, Positive Pest Control of NYC!
rabbi winter
rabbi winter
23:34 29 Jul 19
Mark Evans
Mark Evans
16:37 25 Jul 19
We had a great technician for our mice problem in our Manhattan residence. He was respectful , polite, and diligent. He was reassuring that he would be able to control and stop the rodents from entering our apartment and took his time going from room to room sealing up every little possible entry point. I have had exterminators come in the past that were never this thorough. Just used them again 7/25/2019 for roaches ... Same great experience
Richard C
Richard C
03:09 18 Jul 19
Isabel Ortega Laya
Isabel Ortega Laya
19:00 11 Jul 19
Benny Camacho is amazing. I had a mouse in my room and although he was far away from my location, he came all the way to remove it after hearing I was panicking. He was very kind, understanding, and really ensured I felt safe. He gave me tips for the future, and did everything to the best of his ability. Awesome job, awesome guy. Will use this service again!
Isaa
Isaa
12:26 01 Jun 19
Barbara Wectawski
Barbara Wectawski
23:34 27 May 19
Ben and his staff are the absolute best!Always a quick response at affordable pricing! I always recommend their services to family and friends! You will never be disappointed using Positive Pest Control!!!!!
Altheria Jackson
Altheria Jackson
17:49 26 May 19
Great service, very professional and knowledgeable ! Extremely satisfied with the immediate attention given to my issue and a solution within to resolve the situation within 24hrs . My service was completed on a Sunday at 7am which is rare for a weekend! This company restored my comfort and peace in my home !!!